Volunteer Calendar Frequently Asked Questions

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Sign-Up Procedures

How do I sign up?

If you're new or you haven't previously signed an online waiver:

  1. Click on the calendar date and time you want to volunteer.
  2. Click 'Create an account', enter your name, email and a password, and then Register.
  3. Complete the registration form, and then Submit.
  4. Complete the waiver agreement:
    1. Click “I agree to use electronic records and signatures”, and then Continue.
    2. Provide your emergency contact information.
    3. Click the Signature line, and then Finish.

If you've already signed an online waiver:

  1. Click on the calendar date and time you want to volunteer.
  2. Login with your email and password.
  3. Complete the registration form, and then Submit.

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Families

I just signed up to volunteer. Can I add another person, or make other changes?

No. Please cancel your reservation and sign up again with the updated information.

How do I sign up more than one adult volunteer?

Each adult must register with the system and sign up separately.

Can I bring a child with me?

Mitzvah Circle Foundations's minimum volunteer age is 6 years old. Please make care arrangements for younger children while you are with us. You can sign up children ages 6-17 if you are their parent or guardian. You will be asked to sign a waiver for each child. If you are bringing unrelated children with you, their parent or guardian must register with the system separately and agree to the waiver.

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Teens

I'm a teenager. Can I volunteer without an adult?

Yes. You can volunteer at our Teen Nights. Sign up as an individual, click the Under 18? check box, and enter your date of birth. Please note that your parent or guardian will need to sign the waiver form.

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Groups

Can I sign up a group of people?

Not at this time. Email our Volunteer Coordinator, Josh Arsenault, to schedule your group visit: josh@mitzvahcircle.org.

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Troubleshooting

I can't find my reservation in the calendar

Be sure you have logged into the system using the email and password you used to make the reservation. If multiple volunteers are using the same computer, log out of all accounts and then log in again.

I need to cancel my reservation

There are two ways to do this:

  1. Log in to your account. Click your name in the upper right corner of the screen, and then Manage Reservations. Click the Cancel button next to the desired reservation.
  2. Check your confirmation email for the cancel reservation link. Click the link, then click the Cancel button next to the desired reservation.

There's no event on the calendar when I want to volunteer

Please select another date and time.

An event is marked “all spots are filled” when I want to volunteer

Please select another date and time.

I didn't receive an email confirming my reservation

It's possible you mistyped your email address when you registered to use the calendar. Try logging in to your account. If successful, click your name in the upper right corner of the screen, and then Manage Reservations to check your sign-ups. If you are not able to get into the system, email volunteer@mitzvahcircle.org for more information about your account.

Also, check your Junk or Spam folder in case the email was directed there instead of your Inbox.

Need more help?

Please email volunteer@mitzvahcircle.org.

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